The 737 MAX disaster as an organizational failure
The topic of the organizational causes of technology failure comes up frequently in Understanding Society . The tragic crashes of two Boeing 737 MAX aircraft in the past year present an important case to study. Is this an instance of pilot error (as has occasionally been suggested)? Is it a case of engineering and design failures? Or are there important corporate and regulatory failures that created the environment in which the accidents occurred, as the public record seems to suggest? The formal accident investigations are not yet complete, and the FAA and other air safety agencies around the world have not yet approved the aircraft for flight following the suspension of certification following the second crash. There will certainly be a detailed and expert case study of this case at some point in the future, and I will be eager to read the resulting book. In the meantime, though, it is useful to bring the perspectives of Charles Perrow, Diane Vaughan, and Andrew Hopkins to bear ...