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Showing posts with the label CAT_collective action

Consensus and mutual understanding

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Groups make decisions through processes of discussion aimed at framing a given problem, outlining the group's objectives, and arriving at a plan for how to achieve the objectives in an intelligent way. This is true at multiple levels, from neighborhood block associations to corporate executive teams to the President's cabinet meetings. However, collective decision-making through extended discussion faces more challenges than is generally recognized. Processes of collective deliberation are often haphazard, incomplete, and indeterminate. What is collective deliberation about? It is often the case that a collaborative group or team has a generally agreed-upon set of goals -- let's say reducing the high school dropout rate in a city or improving morale on the plant floor or deterring North Korean nuclear expansion. The group comes together to develop a strategy and a plan for achieving the goal. Comments are offered about how to think about the problem, what factors may be rel...

Declining industries

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Why is it so difficult for leaders in various industries and sectors to seriously address the existential threats that sometimes arise? Planning for marginal changes in the business environment is fairly simple; problems can be solved, costs can be cut, and the firm can stay in the black. But how about more radical but distant threats? What about the grocery sector when confronted by Amazon's radical steps in food selling? What about Polaroid or Kodak when confronted by the rise of digital photography in the 1990s? What about the US steel industry in the 1960s when confronted with rising Asian competition and declining manufacturing facilities? From the outside these companies and sectors seem like dodos incapable of confronting the threats that imperil them. They seem to be ignoring oncoming train wrecks simply because these catastrophes are still in the distant future. And yet the leaders in these companies were generally speaking talented, motivated men and women. So what are th...

Trust and organizational effectiveness

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It is fairly well agreed that organizations require a degree of trust among the participants in order for the organization to function at all. But what does this mean? How much trust is needed? How is trust cultivated among participants? And what are the mechanisms through which trust enhances organizational effectiveness? The minimal requirements of cooperation presuppose a certain level of trust. As A plans and undertakes a sequence of actions designed to bring about Y, his or her efforts must rely upon the coordination promised by other actors. If A does not have a sufficiently high level of confidence in B's assurances and compliance, then he will be rationally compelled to choose another series of actions. If Larry Bird didn't have trust in his teammate Dennis Johnson, the famous steal would not have happened. First, what do we mean by trust in the current context? Each actor in an organization or group has intentions, engages in behavior, and communicates with other actor...